Engage customers with smart software solutions
From custom-made CRMs to omnichannel communication
We help clients build a new generation of customer engagement platforms with interactive AI models and an array of automated capabilities that ease the workload and make work fun. From upgrades and integration to building customized solutions, we provide the tools to elevate your business and maximize your output.
With a flexible model of collaboration, we match your unique requirements. We work independently or partner with your engineering team to become an extension of your existing technical operations.
Our areas of expertise
Custom CRM for
web and mobile
We help businesses create a powerful web and mobile user experience that drives customer engagement and cuts costs. Having designed and developed award-winning CRM platforms, we know exactly how to make your platform intuitive and efficient.
Smart omnichannel features
Get ahead of the needs of your users with interactive features and our help. Klika can build and implement seamless SMS services, voiceover, chatbots, push notifications and other functionalities designed to reach and attract a wider customer pool.
Automated
virtual assistant
Our team can further advance your platform with the ideal automated virtual assistant that follows your instructions and takes bureaucratic tasks off your shoulders, like email writing, dialing, scheduling meetings and more.
Third party integration
and cloud
To make the platform as smooth as possible, we make sure it integrates well with all major third-party providers, like your inhouse systems, calendar, email and any other platforms you actively use. Our solutions support data import and export and suitable cloud integration.
Data analytics and visualization models
We employ different toolkits to automate data acquisition and use the most suitable analytics tools to create high-quality visualization models for business intelligence, making your platform a valuable asset for informed decision-making.
Machine learning
and AI modeling
We develop and integrate ML and AI features that are modeled to fit your organization perfectly. From smart forecasts and automated alerts to call-to-action nudges and predictive analytics, our team transforms any platform into ta user’s best friend.
Take the first step towards building your business with us
Check out our case studies
The next-generation CRM with AI: Say goodbye to tedious CRM tasks
Making customer engagement easy with high-tech omnichannel features
Why work with us
Problem Solving
Our teams excel at independently tackling any challenges that may arise during the development process. You can trust us to find solutions without requiring a lot of intervention. This efficiency leads to reduced development time, improved product quality and overall trust in meeting delivery milestones.
Self-Managed Teams
We operate in self-managed units, streamlining the decision-making process and increasing overall project efficiency. You can expect quicker responses to your needs and better communication between team members. This self-sufficiency ultimately results in a more agile and flexible development process and can be adapted to meet specific requirements of each project.
Expertise
The team's niche expertise in various domains and technologies allows us to cater to the unique needs of each client. It ensures that we have a deep understanding of the tools and frameworks required for successful software development, leading to more effective and efficient processes.
Business Domain
Dedicated to thoroughly immersing themselves in your business domain, our team ensures a comprehensive understanding of the specific needs and requirements of the products under development. This knowledge empowers the team to create software solutions customized to your business, pinpointing potential challenges and opportunities for enhancement.
Let's get to the
next level together
We’re just a ping away
Ajla Ličina
Ivor Tokić
Adin Mujkić
